Q. Are you nut free?

A. No. We make tarts with pecans in them. We have good production policies to reduce the risk of cross contamination, but we still can’t guarantee products will be nut free.

Q. Do you have custom sizes?

A. Yes, we can make custom sizes depending on your needs. We generally use a 9×13 foil container that will hold 8 – 12 portions. All pies made this way will just have a top crust. You can also drop off your dishes and we’ll fill them up for those special occasions. Just need a few days to to get things made, so order ahead.

Q. Should I thaw before cooking?

A. All unbaked products are designed to be cooked from frozen. Thawing will do little in reducing the cooking time, and may give undesired results. When thawing, the water in the gravy will thaw first and actually leave the gravy. While cooking, the water may not reincoperate into the gravy, and the pie may be very liquidy as a result. The water may also soak into the crust and make it soggy as well.

Q. Why didn’t the bottom crust cook?

A. The aluminum plates conduct heat so fast, that they alone can’t transfer the heat needed to cook the bottom crust. It’s important to always place the frozen pie on a baking tray or cookie sheet. The heavier the better.